Support

We're here to help.

For account, privacy, product, retailer, or affiliate questions, contact the KibbleCart team by email.

Typical reply time

1-2 business days

Include your account email and a few details so we can help faster.

Questions about login, dashboard access, pet profiles, saved products, or tracked foods.

Requests about account data, email preferences, deletion, or California privacy rights.

Questions about product data, retailer partnerships, affiliate links, or retailer corrections.

Support email

We use this address for product questions, account help, privacy requests, and retailer or affiliate inquiries.

Quick answers

How fast will I hear back?

KibbleCart is early-stage, so support is handled directly by the team. We aim to respond within 1-2 business days.

Can I request account deletion?

Yes. Email support from the address on your account and we will help verify and process the request.

Can retailers contact KibbleCart?

Yes. Retailers, affiliate networks, and product data partners can use the same support address.